Compatibility with Firefox gone

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Moz

• January 04, 2024 10:35

After reading the posts here I have little hope of getting a response from anyone but other frustrated users but just like Chrome, Firefox started misbehaving.

I opened a ticket and if I ever get an answer, I'll add it here.

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  Ma Po

  • January 16, 2024 14:29
  • Edited

  I, too, have severe problems in Firefox (121) on MacOS 10.15.7: windows sometimes open at the exact spot, but most of the times they open only in the near of the correct spot. And the dimensions of the windows are inconsistent.

  As I do not have such problems in other apps/programms, I wonder if Firefox changed something...

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  Moz

  • January 18, 2024 05:52

  I'm in discussion with support. If I get a answer I'll let you know. If I forget, ping me by replying to this thread ;)

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  Stephane Poulin

  • January 24, 2024 12:49

  I also have troubles with Firefox. every other works fine with Mosaic but firefox do crazy stuff...... :-/

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  Moz

  • January 25, 2024 07:12

  I now have problems with iTerm2 and others have had problems with Chrome. If you guys create a ticket and add a video description of the problem, I can add this forum thread to my ticket. Just add your ticket number to the thread.

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  Stephane Poulin

  • January 25, 2024 13:22

  I have a multiple screen setup that use DisplayLink technology. I am sorry for my English and the quality of the audio/video, but here's what I have : https://app.screencast.com/TAyQRDWFeb8gB

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  Moz

  • January 25, 2024 15:12

  Hi Stephane, Thank you for the link. I'll add the link to my ticket and the forum thread too. In the hope it helps debug the issue.

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  Till

  • February 06, 2024 11:32
  • Edited

  Same here on Sonoma (14.3) with Firefox 122. Posted a screenrecording https://youtu.be/md31iHj1EnQ . Chrome, Chromium, Vivaldi, Edge seem to work for me. So it seems to be rather isolated to firefox. Did someone uncover a related issue on the firefox issue tracker or support forum? I reported this as https://bugzilla.mozilla.org/show_bug.cgi?id=1878859

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  Moz

  • February 09, 2024 10:03

  I will add your post to my ticket. Thanks for opening a bug report at Mozilla. Might want to tell them it is not limited to two retries, I sometimes have to do it 6 or 7 times.
  
  In any case, thanks for your feedback.

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  Ma Po

  • February 12, 2024 09:50
  • Edited

  I am on macOS Catalina and have the same problem with Mosaic Pro. Only difference: I need to hit my keyboard shortcut THREE times.

  My setup:
  macOS 10.15.7 Catalina
  Firefox 122.0.1
  Mosaic Pro v1.2.6

  I noticed something, that might be of interest:
  – As long as the Firefox window is NOT to be resized, it is moved to the target position with a single hit of the keyboard shortcut.
  – Only if the current window has to be resized, multiple hits of keyboard shortcut are neccessary.

  Here is a link to a screen shot (in case the forum editor messes up the blow scribble):
  https://www.imagebam.com/view/MERX9QH

  Let's say I want to resize and move the FF window. Currently, it is positioned to the right half of the screen, like this:

  - - - x x x 
  - - - x x x 
  - - - x x x 

  and I want to change it to the bottom third, like this:

  - - - - - -
  - - - - - -
  - - - - x x

  Then the steps are like this:
  1st hit of the keyboard shortcut: Firefox / Mosaic just moves the current window in its current dimensions to the LEFT edge of target window position (= no resizing so far):

  - - - - x x
  - - - - x x
  - - - - x x

  2nd hit of the keyboard shortcut: FF/M resizes it to the correct dimensions:
  - - - - x x
  - - - - - -
  - - - - - -

  3rd hit of the keyboard shortcut: FF/M moves the window to the correct position.

  - - - - - -
  - - - - - -
  - - - - x x

   

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  Moz

  • February 12, 2024 06:07

  I'm sorry to say I opened a ticket here over a month ago and 24 days ago, I was told they'd work on the problem that week. Since then, no news or response to any update to the ticket (#5081 if you need to quote it). I added a link to this thread but no reaction.

  If this is a firefox issue it might one day be fixed but I am giving up on Mosaic. There is 0 customer care.

  I'll give Rectangle a try.

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  Ma Po

  • February 12, 2024 10:28

  Thanks, Moz, for the tip on Rectangle. Looks interesting.

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  Till

  • February 12, 2024 10:52

  I just noticed the error is also dependent on window location.

  When I place it to the right of the screen even resizing doesn't work. When I try to place it on the left it'll resize, then move on second activation. This might explain the "have to try up to 7 times" other users are reporting.

  https://youtu.be/j1ER3xsXehw

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  Stephane Poulin

  • February 12, 2024 12:39

  Thanks for the Rectangle link. I will probably look to it. I don't NEED firefox but I am used to separate my things on a browser basis... job : chrome, personal : Firefox. I ended using Edge instead but I prefer a lot Firefox. Maybe Rectangle will do the trick.... but it's a shame as I am a long time Mosaic user and can't live without it.

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  Moz

  • February 13, 2024 05:38

  I too loved Mosaic a lot. I wish I could keep using it and might again in the future but right now it is broken and interest in my open ticket seems to have died.I only use firefox and am not ready to change as as it's such a big part of my work,

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  rowa

  • February 27, 2024 04:34

  Hi, just want to say that I have the same problem when using FireFox, opened a support ticket about two weeks, and did not get any answer so far. Not even a confirmation that it's a known problem, and that they are working on it also for other users. :-(

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  Ma Po

  • March 08, 2024 12:48

  I switched to Rectangle Pro. It just works. On macOS 10.15 Catalina as well as macOS 14 Sonoma. Even with Firefox. End of my journey with Mosaic.

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  rowa

  • March 08, 2024 16:14

  As my SetApp subscription was coming up for renewal I made the decision to cancel it. Mosaic was one one of my favorite tools to use ... basically the main reason why I had a SetApp subscription. Well, time to move on. I followed Ma Po 's advice and use Rectangle Pro now. Works like a charm.

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  Stephane Poulin

  • April 06, 2024 14:10

  I just ditched mosaic and switched to Rectangle. Cheaper and more options. Was still hoping for some reaction from people of Mosaic, but nothing yet.

  I encourage people to try Rectangle. It's great and it work as it should.

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  Moz

  • April 07, 2024 07:22

  I have moved to rectangle pro. It is much more versatile and works as you’d expect. Mosaic seems to be a project that is no longer supported.

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  Till

  • April 10, 2024 07:58

  Also moved to Rectangle. Cancelled my setapp subscription over this.

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